Privacy Policy

1. Introduction

Vox eSIM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information: Name, email address, phone number, billing information, and other information you provide when creating an account or making a purchase.

Usage Data: Information about how you use our services, including data consumption, connection times, and device information.

Technical Data: IP address, browser type, device type, and other technical information when you visit our website.

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To respond to inquiries and offer customer support
• To send administrative information, such as updates or changes to our terms
• To improve our services and develop new features
• To detect, prevent, and address technical issues or fraudulent activities

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and customer service.
• Network Operators: Mobile network operators that provide the connectivity for our eSIM services.
• Legal Requirements: When required by law or to protect our rights or the safety of our users.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at support@voxesim.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@voxesim.com or Sepapaja 6, Tallinn 15551, Estonia.